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Careers

Current Position Available:

Service Technician – Southern Maine – Non-exempt

Position Reports to: Service Manager
Job Purpose Summary: Service Products Sold by Agren – Provide Exemplary Customer Service

Key Responsibilities:

  • Install appliances per manufacturer’s specifications.
  • Troubleshoot, diagnose, and repair underperforming appliances.
  • Communicate with customer any issues, what it will take to resolve, and how much it will cost.
  • Instruct customer on proper use and maintenance of their appliance.
  • Collecting payment when services are rendered.
  • Resolve customer issues/concerns – escalate unresolved issues to Service Manager.
  • Be respectful of customer’s property to avoid incurring damage.
  • Maintain company vehicle and equipment.
  • Conduct all transactions professionally as a representative of Agren.

Physical Requirements:

  • Frequently moves appliances weighing, floor to waist > 125 lbs.
  • Frequently lifts objects waist to overhead > 50 lbs.
  • Frequently push/pulls 50-100 lbs.
  • Frequent gripping of up to 75 lbs.
  • Frequent forward bending, deep-knee bending, kneeling, and twisting.
  • Operate a company vehicle.
  • The person in this position frequently communicates with customers and other employees.
  • Frequently exposed to changing weather conditions.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

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