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Current Position Available:

Sales Associate

Position Reports to: Store Manager
Job Purpose Summary: Representative of Agren’s Products-Exemplary Customer Service.

Key Responsibilities:

  • Customer service – assist customers in purchasing decisions, answer questions, find solutions to their concerns, process credit applications, process returns and refunds.
  • Stay up-to-date on products, availability, function, pricing, rebates offered.
  • Educate customers on warranty program.
  • Follow-through on customer orders – ensure timely delivery.
  • Monitor sales floor inventory.
  • Set up floor models.
  • Provide specs to contractors and customers.
  • Opening and closing of retail store operations.
  • Ensure pricing integrity with timely prices changes.
  • Assist in maintain a clean and organized work station and sales floor.
  • Communicate through various methods-telephone, email, in-person.
  • Position requires excellent attendance and punctuality to ensure great customer service.
  • Must work as part of a team, assisting other sales people, as well as other departments, thereby insuring a great experience for our customers.

Physical Requirements:

  • Must be able to remain in a stationary position 30% of the time.
  • Frequently move about to assist customers, assess inventory.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  • The person in this position frequently communicates with customers and other employees.
  • Occasionally moves appliances, office supplies, and equipment, with assistance if needed, weighing as much as 250 lbs.
  • Occasional bending, kneeling, twisting, gripping.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

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