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Careers
Service Technician Jobs at Agren
Join Maine’s largest appliance service team as a Service Technician! Our Service Technicians offer repair and maintenance services for all Agren products, delivering exceptional customer service.
More Details
The Service Technician role requires expertise in appliance maintenance and repair, fundamental electrical and troubleshooting skills, and proficient tool handling.
Type: Full-time, Monday-Friday with flexible hours
Pay: $22 to $35 per hour to start, based on experience
Benefits: 401K matching, health insurance, vacation pay, and more.
Location: Central & Southern Maine
Reports to: Service Manager
Key Responsibilities and Accountabilities
- Install appliances per manufacturer’s specifications
- Troubleshoot, diagnose, and repair underperforming appliances
- Communicate with the customer any issues, what it will take to resolve, and how much it will cost
- Instruct customer on the proper use and maintenance of their appliance
- Collect payment when services are rendered
- Resolve customer issues/concerns – escalate unresolved issues to Service Manager
- Be respectful of customer’s property to avoid incurring damage
- Maintain company vehicle and equipment
- Conduct all transactions professionally as a representative of Agren Appliance
Physical Requirements
- Frequently moves appliances weighing, floor to waist > 125 lbs.
- Frequently lifts objects waist to overhead > 50 lbs.
- Frequently push/pull 50-100 lbs.
- Frequent gripping of up to 75 lbs.
- Frequent forward bending, deep-knee bending, kneeling, twisting
- Operate a company vehicle
- The person in this position frequently communicates with customers and other employees
- Frequently exposed to changing weather conditions
Professional Development
We work with our employees to ensure they’re achieving their best work. We encourage further training and certifications and will cover costs and pay for employee’s time. These can include:
- State gas certification (which costs $5,000 to enroll for four weeks)
- Factory-sponsored trainings
- Online trainings
- Sealed system certification
Employee Benefits
Explore the perks and advantages of being part of the Agren team.
401K with a Generous Match
Build your nest egg with our competitive matching program.
Health Insurance
Access quality medical care with our tailored insurance plans.
Paid Time Off
Enjoy well-deserved breaks and time with loved ones.
Paid Trainings & Certifications
Develop your skills and advance your career with in-house training and support.
“Our mission is to create a work environment where employees can be themselves, work hard, and thrive. We’re always looking for incredible people to help us continue providing excellent products and services to thousands of people throughout Maine.”
— Jason Agren, President, Agren
About Agren Appliance
Agren stands as Maine’s largest family-owned and operated retailer of appliances and mattresses. Our commitment extends to providing a superior work environment, offering the state’s highest wage for this role, along with generous benefits.
