COVID-19 Prevention

We’re taking measures to help prevent the spread of COVID-19 (Coronavirus).

 

Dear Customers,

As a Maine family-owned, independent company, we pride ourselves on our commitment to full service and customer satisfaction. I want to assure you that though recent events may change the norms, they will not change those values. For those of you shopping from home, our team has laid out steps we will take to protect you and our employees while keeping your Agren experience stress and hassle-free:

Shop Online:

All Agren appliances and mattresses can be found online at www.agrenappliance.com and www.agrenmattress.com. Here you will find all of the products that you can find in Agren stores. Simply place your order, and we’ll have it delivered.

For monthly specials found online, you will find a contact form that you can fill out and know that we will be in touch to walk you through the purchasing steps.

Call or Text:

We are available via phone or text messaging. Just call or text us at 1-800-335-0235. A sales associate will answer or respond to help you complete your purchase, answer questions, or schedule a delivery.

Deliveries & Service:

For in-home deliveries, installations, or repairs, our teams on the road have implemented new methods to help prevent any spread of illness and are now taking the following precautions:

  • Sanitizing hands before entering customer homes.
  • Rubber gloves are available to workers upon the request of homeowners.
  • We will be staggering crew start times to limit contact.
  • Our teams will be paired with the same partner to avoid cross-contamination.
  • Daily sanitization of all Agren warehouse equipment and delivery tools.

Additionally, we’ve taken steps at the warehouse to keep our crews safe, including splitting up start times and having customer pickups outside of the building. If you have any concerns, we will be happy to reschedule your appointment at no additional cost. Simply call 1-800-335-0235 and we will take care of it.

In-Store:

Cleaning services at all Agren locations have been increased, and we have added sanitizing wipes near all workstations and counters. Employees have been directed to use them regularly throughout the day and maintain a sanitized station. A cleaning and sanitizing program has also been in place for our showroom floors to make sure our workplace is exceptionally clean.

To help limit the exposure of our employees and customers, we ask that only six people enter any Agren showroom at once. One inside, we ask that customers and employees maintain a distance of six feet between themselves. These guidelines are now in place at all Agren locations.

We will continue to follow the Centers for Disease Control’s (CDC) guidelines and recommendations on the steps we can further take to help prevent the spread of the virus. Our employees know the importance of washing their hands and staying home if they feel sick. A strict travel policy for our employees has also been implemented, and we have canceled meetings with large gatherings.

Along with these steps we’re taking, we’ve scheduled more exciting deals and offers that you can find online at www.agrenappliance.com, including our monthly specials and 20% off all Kingsdown and Ashley mattresses. For more information, visit our website or call/text us at 1-800-335-0235.

The Agren team thanks all of our customers for their loyalty. We appreciate your trust in us. Helping and providing services to you is what keeps us going. Thank you and stay well.

Sincerely,

Jason Agren
President
Agren

Text to Reserve a Time